Rewards Points Program Rules
Terms & Conditions
Effective Date: Jan 1, 2021
Rewards program rules, terms, and conditions are subject to change without prior notice. Program can be discontinued at any time, without prior notice.
Rewards are earned at 0.03 points per one dollar ($1.00) spent. Rewards have no cash value and cannot be converted or exchanged for cash ever. We reserve the right to make appropriate changes to any accrued points reward at any time prior to conversion to store credit. There is no maximum number of points that you can accumulate in the Rewards Points Program.
Points are stored value and subject to change in values, terms, and can be revised anytime at our discretion prior to conversion to store credit and without notice.
Once a customer requests a conversion of their points to store credit, credits are subject to the rules and regulations set forth in MA General Laws on Gift Cards. While required under law to be available for seven years, we exceed that requirements and do NOT have an expiration date on store credits.
Points are NOT automatically converted. A request to redeem points my be , made to us by phone call, SMS/text or email. Social media message requests will not be honored. Once a customer requests their points be converted to store credit, those credit are used on any outstanding balances. If there are no balances, the points will be automatically applied to the balance of any future order balances FIRST. Store credits cannot be saved or stored and WILL be applied in full until the store credit is used in full. In some cases if the balance of an order is still due after store credit is applied, it is the customers responsibility to pay any remaining balance due by cash or card. Points cannot be conveyed to another account or person.
Right to Change/Modify/Cancel:
Rewards points, as well as any disclaimers, are subject to change by management at any time. The Program and benefits are offered at our sole discretion. We reserve the right to alter or waive any Program feature or benefit prospectively or retroactively, including, without limitation, point accrual or redemption criteria, or to cancel or temporarily suspend the Program at any time without prior notice. Any such modifications and/or termination may reduce or eliminate your accrued points entirely. Elimination ONLY applies to points, and not to store credit once conversion is completed.
Points and store credit have no cash value and cannot be converted to cash.
Business customers, whoelsale accounts, some monthly invoice customers. or customers under special or contract pricing are not eligible for earning rewards points or store credits.